Shipping policy

Shipping Policy – Rune Collective

Last Updated: August 10, 2025

At Rune Collective, we work hard to get your order to you quickly and safely. This policy explains our shipping methods, costs, timelines, and other important information.

Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed (excluding weekends and holidays).

  • Orders placed after 12 PM PST may begin processing the following business day.

  • During product launches, promotions, or holiday seasons, processing times may be extended.

Shipping Rates

  • Shipping costs are calculated at checkout based on weight, destination, and shipping method.

  • Free shipping offers, if available, will be clearly advertised and applied automatically at checkout.

Delivery Times

  • Domestic (U.S.) Orders: Usually delivered within 3–7 business days after processing, depending on the selected shipping method.

  • International Orders: Delivery times vary by destination, typically 7–21 business days, but customs delays may extend this.

  • Delivery times are estimates and are not guaranteed.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information.

  • Tracking updates may take 24–48 hours to appear.

Shipping Carriers

We primarily ship via USPS, UPS, or FedEx. Carrier selection may vary depending on your location and the size/weight of your order.

International Shipping

  • We currently ship to the Canada, United Kingdom, and Australia.

  • International customers are responsible for any customs duties, taxes, or import fees charged by their country.

  • We are not responsible for delays caused by customs processing.

Address Accuracy

  • Please double-check your shipping address before placing your order.

  • Rune Collective is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

  • If your package is lost in transit, please contact the carrier directly with your tracking number.

  • If your order arrives damaged, contact us within 7 days of delivery at contact@runecollective.com with photos of the damage.

Pre-Orders

If your order includes a pre-order item, your order will ship once all items are available unless otherwise stated.

Contact

Questions about shipping?
Email: contact@runecollective.com
Address: 5441 S MACADAM AVE STE N, Portland, OR 97239